TERMS & CONDITIONS
Software as a Service (SAaaS)
Terms and Conditions
Effective Date: [01.01.2025]
These Terms and Conditions (“Terms”) govern your access to and use of the software services provided by ASTORTECH (“we”, “our”, or “us”), including any associated websites, APIs, mobile applications, and related services (collectively, the “Service”).
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.
1. Use of the Service
1.1. Eligibility: You must be at least 18 years old to use the Service.
1.2. Account Registration: You must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account.
1.3. License: We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.
2. Subscriptions and Payment
2.1. Subscription Plans: Access to the Service may require a paid subscription. Plan details are available on our website.
2.2. Billing: You agree to pay all fees in accordance with your selected plan. Fees are non-refundable except as required by law.
2.3. Auto-Renewal: Subscriptions may automatically renew unless canceled before the renewal date.
2.4. Taxes: You are responsible for any applicable taxes associated with your use of the Service.
3. User Responsibilities
3.1. Compliance: You agree not to use the Service for any unlawful or unauthorized purpose.
3.2. Restrictions: You will not:
Reverse engineer, decompile, or disassemble the Service;
Use the Service to transmit viruses or other harmful code;
Access the Service to build a competing product.
4. Intellectual Property
4.1. Ownership: All intellectual property rights in the Service are owned by ASTORTECH or its licensors.
4.2. Feedback: Any feedback or suggestions you provide may be used by ASTORTECH without restriction.
5. Data and Privacy
5.1. Data Usage: We may collect and use data as described in our Privacy Policy.
5.2. Confidentiality: Both parties agree to maintain the confidentiality of any proprietary information exchanged.
6. Service Availability
6.1. Uptime: We strive for 99.9% uptime but do not guarantee uninterrupted access.
6.2. Modifications: We reserve the right to modify or discontinue the Service at any time with notice.
7. Limitation of Liability
To the fullest extent permitted by law, ASTORTECH shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or other intangible losses resulting from:
Your use of or inability to use the Service;
Unauthorized access to or alteration of your data;
Any other matter relating to the Service.
8. Indemnification
You agree to indemnify and hold harmless ASTORTECH and its affiliates from any claims, losses, or damages arising from your use of the Service or your violation of these Terms.
9. Termination
We may suspend or terminate your access to the Service at any time for violation of these Terms. You may also cancel your subscription at any time.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [India], without regard to its conflict of law principles.
11. Dispute Resolution
Any disputes shall be resolved through arbitration or courts located in [Insert Jurisdiction], unless otherwise required by law.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the new Terms.
13. Contact Information
If you have questions about these Terms, please contact us at:
Email: info@astortech.com
PRIVACY POLICY
Effective Date: 01.01.2025
This Privacy Policy explains how ASTORTECH (“we”, “us”, or “our”) collects, uses, discloses, and safeguards your information when you use our services, including our website, applications, and SaaS products (collectively, the “Service”).
By using the Service, you consent to the practices described in this policy.
1. Information
We Collect
We collect the following types of information:
1.1. Personal Information
Information that identifies you personally, including:
Full name
Email address
Phone number (if applicable)
Billing and payment information
Company name (if applicable)
1.2. Usage Data
Information about how you use the Service, including:
IP address
Browser type
Pages visited
Timestamps
Device information
1.3. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience and analyze usage patterns.
2. How We Use Your Information
We use your information for the following purposes:
To provide, maintain, and improve our Service
To process transactions and send billing notices
To send you updates, security alerts, and support messages
To respond to your inquiries and provide customer support
To analyze trends and usage patterns
To ensure security and prevent fraud
3. Sharing Your Information
We do not sell your personal information. We may share it with:
Service Providers: Third-party vendors that assist us in providing the Service (e.g., hosting, payment processing, analytics).
Legal Obligations: Authorities if required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or asset sale.
4. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system is 100% secure.
5. Your Rights
Depending on your location, you may have the following rights:
Access the personal data we hold about you
Correct inaccurate information
Request deletion of your data
Object to or restrict certain processing
Withdraw consent at any time (where applicable)
To exercise your rights, contact us at: info@astortech.com
6. Data Retention
We retain your personal information only for as long as necessary to provide the Service and fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
7. Third-Party Services
Our Service may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to read their privacy policies.
8. Children’s Privacy
Our Service is not intended for children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children.
9. International Users
If you are accessing the Service from outside [Insert Country], your data may be transferred to and processed in [Insert Country], where our servers are located.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes and update the effective date above.
11. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
ASTORTECH
Email: info@astortech.com
Address: 18 Hosur Rd, Chikkulakshmiah Layout,
Adugodi, Bengaluru 560029, IN
REFUNDS & CANCELLATIONS
Refund Policy
Monthly Subscriptions: Refunds are generally not provided for monthly subscriptions. This is to avoid abuse and administraive overhead
Annual Subscriptions: For annual subscriptions there is a 7 day cancellation period. Refunds are not provided after this period.
Cancellation Policy
Cancellation Terms: Clients are reauired to notify regarding cancellation of subscription by sending email from the registered email ID.
Automatic Renewal: Subscriptions automaticaly renew unless cancelled before the renewal date.
Access after cancellation: Clients will retain access to the service until the end of the current billing cycle after cancellation
No refund for Promotional Discounts or Credits
Refunds will not apply to any promotional discounts, free credits or special offers
Contact information
For any questions or assistance with cancellations and refunds reach us at billing@astortech.com